Privacy Policy

This policy was last reviewed and updated on January 1, 2015

We’ve created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information. Please review it frequently. If we decide to change this statement in any material way, we will notify you here so you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

This Privacy Policy governs the manner in which Pawsitive Perspectives Assistants Dogs, Inc (“PawPADs,” “we”) collects, uses, maintains and discloses information collected from users (each, a “User,” “you”) of the and/or web addresses, our mobile device optimized website, if you are accessing our site on a mobile device (each, “Site,” “website”).

If you have any questions about this policy, the practices of this site, or your dealings with this site, we can be reached at:

9877 234th St. East
Lakeville, MN 55044
Email: RPatrick(at)
Phone: (612) 643-5671

1. What the heck is “Personally Identifiable Information?”

The United States Office of Management and Budget (OMB) defines it as follows: Information which can be used to distinguish or trace an individual’s identity, such as their name, social security number, biometric records, etc. alone, or when combined with other personal or identifying information which is linked or linkable to a specific individual, such as date and place of birth, mother’s maiden name, etc.

2. Sharing your personal information (Spoiler alert: WE DON’T!)

At Pawsitive Perspectives Assistance Dogs, Inc (PawPADs) we recognize that your privacy is important and we have the utmost respect for it. As such, we have a very simple and straightforward policy: We do not trade, sell, share, or rent, your personal information with outsiders without your advance permission.

There are instances, though where we may be required to share your information:

We will disclose your information where required to do so by law or by judicial process or if we reasonably believe that such action is necessary to:
– comply with the law and the reasonable requests of law enforcement,
– enforce our Terms of Use,
– protect the security or integrity of our Service,
– exercise or protect the rights, property, or personal safety of PawPADs, our Users or others.

3. What personally identifiable information do we collect and how do we use it?

You may visit our Site anonymously!

This means we do not require you to register or provide information to us in order to view our site.

Our website collects no personal information about you when you visit the site unless you choose to provide that information to us during your visit.

Depending on the nature of your request, you may be asked to provide personally identifiable informaton such as: your name, complete address, telephone number, email address, brief nature of your disability.

If you do volunteer personal information, we use the information submitted to us to enable staff, employees, or volunteers managing this information to:

  • contact or respond to you,
  • assess to ability of PawPADs to meet the your needs,
  • provide the requested application materials (if, for example, you are interested in applying for a service dog),
  • send you newsletters and e-mail updates about our work (including charitable solicitations),
  • and for contracted service providers for purposes of providing services relating to our communications with you. 

You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site related activities (such as applying for a service dog, or making an online donation). 

          A.  Online Donations
You can make an online donation to PawPADs anonymously! If you choose to share your name and email address, or other information with us, we only gather enough contact information from those who choose to donate to us online in order to track their donations and be accountable for their support, acknowledge them in a timely manner, and keep them informed about the impact of their support on our work.        

PawPADs uses third party organizations (Razoo, Google Checkout, and PayPal) to process online donations and we do not gather or retain your credit card or personal information from these transactions.

You need to read the privacy and security policies of these services, as PawPADs cannot absolutely guarantee that the information and/or credit card data will be secure, and PawPADs is not liable for information you choose to share with them.

          B. Donor’s Privacy

PawPADs is always grateful for the support of our donors: those who make online donations, direct or mail donations, and those who provide in-kind donations. We make every effort to express our gratitude and recognition publicly whenever appropriate (such as in our annual report, or newsletters). We do not make public any other information and as a donor, you may choose to “opt-out” of making your private information available or even choose to have us discontinue contact altogether (but we hope not!). You can read our Board of Directors adopted POLICY ON DISCONTINUING CONTACT UPON REQUEST here.

          C. Technical Stuff

Cookies and Server log files do not contain personally identifiable information.

Cookies Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Server logs Like most website operators, our web servers may create log files. These track data on Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to enable us to administer the site, analyze trends, track user movement in the aggregate, and gather broad demographic information for aggregate use.

4. How do we protect your information?

PawPADs employs reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information, both on-line and off-line.

Online: We use industry-recognized technical safeguards, such as firewalls, and have adopted and implemented security procedures to protect your information from loss, misuse or unauthorized alteration. Our site has been verified and is secured with the best encryption software in the industry — Secure Sockets Layer (SSL) protocol. To verify our site security, simply click on this seal.

PawPADs ocassionally partners with third-party service providers (such as [but not limited to] Razoo, Constant Contact, and Network Solutions) to process online donations, host our website, conduct email campaigns, and distribute e-newsletters and other online publications. All of our partners use industry-recognized technical safeguards, such as Secure Sockets Layer (SSL) protocol, to protect any information you choose to provide them (such as, but not limited to, credit card information). However, in all cases, PawPADs cannot absolutely guarantee that the information and/or credit card data will be secure, and PawPADs is not liable for information you choose to share with them.

Third-party service providers are not permitted to use or share any personally identifiable information that we provide to them. PawPADs does not share any of the personally identifiable information we collect with other outside parties, unless we have received your specific permission to do so.

Off-line: While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our staff and volunteers are educated about the importance of safeguarding your information and we are committed to holding them accountable for protecting your confidentiality. All of our databases are password-protected to ensure that unauthorized users cannot access sensitive data. 

Notwithstanding our efforts, we cannot guarantee absolute or unqualified protection of this information due to criminal activity on our physical premises’ or breach of security on our premises, nor, given the open nature and resulting instability of the Internet and World Wide Web, do we make any representations or warranties as to the effectiveness of our security and assume no liability for security breaches or any failure in the security of your computer equipment, your internet service provider or other networks and communications providers.

5. Links to/from Other Websites

Our Site contains links to other third party websites, including [but not limited to] other non-profits, news organizations, and other organizations. We do not guarantee that the information on these websites is accurate, up-to-date, or relevant to your situation. PawPADs is not responsible for the privacy practice, policies, or content of such websites. PawPADs in no way endorses products contained in, advertised in, or associated with videos linked to from this website.  You may have arrived at this site via a link from another website or search engine, PawPADs is in no way responsible for the content of or references from those websites.

Social Networking: PawPADs currently maintains accounts on Social Networking Services (SNS), including, but not limited to, Instagram, Twitter, YouTube, Facebook, and LinkedIn. Your use of SNS is at your own risk and you are bound by each SNS’ terms of use and privacy policy. We do not share any personally identifiable information you may have provided via our Site on the SNS. However, PawPADs neither controls or guarantees the accuracy, relevance, timeliness or completeness of information provided by or on social network sites or any other linked site. PawPADs does not control the privacy settings of the Users accounts on SNS and has no control of information shared on SNS by users. PawPADs’ use of social network sites does not, and is not intended to, constitute an endorsement, recommendation, or favoring of the sponsors of the sites or the information or products presented on the sites.

6. Email Privacy Policy

Why did you receive a mailing from us?

Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to for review.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the SafeUnsubscribe™ or Update Profile links at the end of any email.

How we protect your privacy

We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

Use of Web Beacons

When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Support PawPADs

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PawPADs is a 501(C)(3) charitable organization so your contributions are tax deductible to the fullest extent allowable by law.

(EIN: 510593176)

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Contact Us

9877 234th Street East
Lakeville, MN 55044-8299
Sorry, visit by appointment only.

Phone: (612) 643-5671