The policies below outline our commitments to equity, accessibility, ethical governance, privacy, and responsible operations. They are reviewed periodically to ensure alignment with legal requirements, and industry best practices and are subject to change.

This page was last reviewed and updated 12/17/2025

Equity, Accessibility & Non-Discrimination Policy

Our commitment to inclusion, equity, accessibility, and respectful treatment across all PawPADs programs, services, and communications.

This policy explains how we ensure fair access, prevent discrimination and harassment, and support accessibility for individuals with disabilities.

Complaints Policy & Procedure

How concerns can be raised, reviewed, and addressed at PawPADs.

This policy covers complaints related to conduct, discrimination, accessibility, program decisions, and the care, training, and handling of dogs. It outlines clear steps, timelines, and escalation to leadership or the Board of Directors when needed.

Privacy & Data Protection Policy

How PawPADs collects, uses, and protects personal information.

This policy applies to website users, donors, applicants, volunteers, and others who interact with PawPADs. It explains what information may be collected, how it is used, and the safeguards in place to protect confidentiality.

Cookie Policy (US)

Information about cookies, analytics, and consent for visitors to PawPADs.org.

This policy explains how cookies and similar technologies are used to support website functionality, improve user experience, and manage preferences for U.S. residents.

Website Terms of Use & Intellectual Property

The terms governing use of the PawPADs website and protection of our content.

Questions or Concerns?

If you have questions about any of our policies or need assistance accessing information, please contact us:

Pawsitive Perspectives Assistance Dogs (PawPADs)
9877 234th Street East
Lakeville, MN 55044
📧 [email protected]
📞 (612) 643-5671